Images flipped upside down in Story Map

[mrosekulick]

Hello! I have been building a story map for the past few months, and about a week ago, some of my photos started displaying upside down. I'm not sure how to fix this! Is it a bug, maybe?

Thanks for the help!

[JayantaPoddar]

Could you ensure the image opens in the desired orientation in a Photo Viewer?

Maybe you could try rotating the image or cropping the image (slightly) and saving it as a new file, and try uploading again.

[mrosekulick]

They are definitely oriented the correct way prior to upload. But I may just try redoing it! 

[OwenGeo · Accepted solution]

We've heard reports of this happening sometimes where there is an issue with the rotation information stored in the original image. Try opening the photo in a simple image editing app (like Preview on the Mac or whatever comes with Windows) and manually rotating the image 360 degrees and then saving the image. That typically resets the information so that it will appear as expected after you upload it.

[mrosekulick]

I think that did the trick! Thanks for the help!