Add support for Google Analytics 4 to ArcGIS StoryMaps

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12-15-2020 01:02 PM
PeterKnoop
Occasional Contributor III

Please add support to ArcGIS StoryMaps for the new tracking IDs for Google Analytics 4.  It would be great if the current user experience was maintained as well, and you could simply paste either a version 3 or 4 tracking ID into the field under Story Settings, and have it work.

Story Map Analytics - Google Analytics 4 @DanGriffin 

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10 Comments
OwenGeo
Status changed to: In Product Plan
 
OwenGeo

@PeterKnoop Your wish is our command -- this is coming in an update tomorrow! 🙂

PeterKnoop

@OwenGeo thank you! you folks are so fast!

DanGriffin

Awesome! Nice work! 

OwenGeo
Status changed to: Implemented

@PeterKnoop @DanGriffin -- Please test out support for GA4 and let us know if things are working as you'd expect.

PeterKnoop

@OwenGeo working as expected. Thanks!

DanGriffin

Yes, GA is collecting data.  Thank you! @OwenGeo 

OwenGeo
Status changed to: Implemented

This was implemented in Dec 2020.

CulturalHeritagePartners

@OwenGeo I'm trying to add tracking to a storymap now, and it was working when I used a universal analytics tracking ID, but once I changed it to a Measurement ID for Google Analytics 4 it stopped working. Are there any troubleshooting guides on this? I haven't seen any in the help forums here yet. Thank you!

OwenGeo

@CulturalHeritagePartners - Thanks for your question about Google Analytics in StoryMaps. Did you republish the story after updating the tracking ID? Can you share a little more detail on what you mean by it stopped working?