Anne-Marie Dubois, Curtis Price
Just to respond to the part of the issue about when the fix was available.
As was noted above, for ArcGIS Pro the Status notification indicates that a fix was implemented, and the Version Fixed was Pro 2.3.
https://support.esri.com/en/bugs/nimbus/QlVHLTAwMDEwNjY3Nw==
Those code changes were also implemented for ArcMap version 10.7. Unfortunately, this situation seems to have triggered a glitch or synchronization problem in our tracking system, where the Support Site is reporting that the Status is “Not in Current Product Plan”, and the Version Fixed field comes up as blank (even though the fix was actually made). We will look into rectifying the underlying cause for this, so thank you for bringing it to our attention.
Best regards,
Juan