We are seeing some odd behavior where when we change the status of a GIS request to "Awaiting Customer Feedback," it deletes all the effort associated with that request. I've tested it and seen it happen multiple times. It deletes all effort, for all people. Deletes it out of the related table in Pro while I'm making the changes on the Request Management Center. I have not modified the relationship classes for this solution, anyone else seeing this issue?
Where in the solution do you think that I should look, in order to turn that off? The reason I ask is that after I send a satisfaction survey, I'd want to turn the status to "awaiting customer feedback" so I can check back in after a few days. Once they have submitted, I then change it to "completed." I want to turn this off so that if a staff member accidently changes the status, they don't delete every effort entry for that activity.
Have recording of this happening, but in webm format so cannot upload here.
