GIS Request Management: Add area for users to keep notes and add internal task list for each request

[BrettRosso]

Hi there-

We're loving the GIS Request management solution. One area that would be great to have is a place for the user to keep notes and add internal task list to help the user organize the request. This would allow the user not to have a separate tracking program per request to help complete the request.

[BrandiRank22]

@BrettRosso Thanks for submitting your idea!
I would be interested in speaking with you about your experience with the solution and the pain point you have identified.  Will you DM me if you are interested in a chat?

[Alex_755]

Hello @BrettRosso , 

Are you requesting an area for GIS staff or end users to add notes? My team is getting ready to deploy GIS Request Management. I am glad to see other organizations posting notes about this solutions. 

If your request is for the requester / customer to add notes, that could be an interesting capability. I have not been able to find a section for that.

There is a spot in the GIS Activities dashboard for GIS staff to add Comments / notes. Screenshot below from the built-in Embedded Content widget in the GIS Activities dashboard.

This solution has potential, but it has very limited notification functionality out-of-the-box. Best of luck with the new notes functionality. 

Thank you, 

-Alex