10.2.6 Gray background for WPF control.

12-28-2015 01:45 PM
New Contributor

I'm using runtime 10.2.6 in WPF on a VM (using VMware workstation 10.0.3) and all I get is a gray background.  I appears as if this may be an old bug: 10.2.6 Gray Map but I need to know if there is a patch for this already or if this is going to be fixed at some point.  10.2.5 works just fine.

I just tested this on hardware, Intel 925 integrated graphics cars with 256MB ram, direct X 11 and shader 2 support and I'm getting the same result.  Since there is no way to turn off 3D support in your control this is a deal breaker for us.  Is there a update planed for this or not?  This is a huge issue in your SDK.

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2 Replies
Esri Contributor

Thank you for reporting this.

Here are a few suggestions:

1) Could you update your hardware to the latest available drivers and see if this helps?

2) Please run dxdiag at the command line and share a screenshot of the Display tab

3) Feel free to contact technical support so that we can troubleshoot further.

New Contributor II

My team also experienced this problem.  We solved it by turning off 3d acceleration on the VM.  This works, but there is a performance hit.  It would be nice for a proper solution.


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