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ArcGIS Popup Window will not display Attribute data.

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11-23-2011 07:15 AM
GregDexter
New Contributor
Hello,
I have Map Service hosted on our ArcGIS Server. I am using the map service in the ArcGIS.com map viewer. All of the features are displayed properly on the map however when I configure a point layer to display a Popup window the window returns "No Information Available".
I checked the ArcGIS Server Logs and found the following error.

<Msg time='2011-11-23T11:43:39' type='ERROR' code='10837' target='Projects/MtAiry_MapServiceV3.MapServer' machine='rkk38' process='6316' thread='2676'>GeoDatabase Error :Only one spatial column is supported in this operation[MTAIRY.WA_VALVE][STATE_ID = 13750].</Msg>

<Msg time='2011-11-23T11:43:39' type='ERROR' code='100005' target='Projects/MtAiry_MapServiceV3.MapServer' methodName='MapServer.QueryFeatureData' machine='rkk38' process='6316' thread='2676' elapsed='0.00817'>Method failed.HRESULT = 0x8004158a : This is a FACILITY_ITF error that is specific to the interface that returned this error. See the documentation of the interface that returned this error for information about this HRESULT.</Msg>

Theres is only one spatial column. The Features are stored in an ArcSDE Oracle database has anyone run into this problem?
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1 Reply
RaviNarayanan
Esri Contributor
Hello,

Were you able to confirm if the error shown in the arcgis server logs correspond to the request for popup in ArcGIS.com viewer? Does this layer have a join to another feature class? If this service is public, can you share the URL to this service?
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