ArcGIS Popup Window will not display Attribute data.

[GregDexter]

Hello,
I have Map Service hosted on our ArcGIS Server. I am using the map service in the ArcGIS.com map viewer. All of the features are displayed properly on the map however when I configure a point layer to display a Popup window the window returns "No Information Available".
I checked the ArcGIS Server Logs and found the following error.

<Msg time='2011-11-23T11:43:39' type='ERROR' code='10837' target='Projects/MtAiry_MapServiceV3.MapServer' machine='rkk38' process='6316' thread='2676'>GeoDatabase Error :Only one spatial column is supported in this operation[MTAIRY.WA_VALVE][STATE_ID = 13750].</Msg>

<Msg time='2011-11-23T11:43:39' type='ERROR' code='100005' target='Projects/MtAiry_MapServiceV3.MapServer' methodName='MapServer.QueryFeatureData' machine='rkk38' process='6316' thread='2676' elapsed='0.00817'>Method failed.HRESULT = 0x8004158a : This is a FACILITY_ITF error that is specific to the interface that returned this error. See the documentation of the interface that returned this error for information about this HRESULT.</Msg>

Theres is only one spatial column. The Features are stored in an ArcSDE Oracle database has anyone run into this problem?

[RaviNarayanan]

Hello,

Were you able to confirm if the error shown in the arcgis server logs correspond to the request for popup in ArcGIS.com viewer? Does this layer have a join to another feature class? If this service is public, can you share the URL to this service?