Working with an existing service on one of our standalone AGS servers. It's a single layer map service. It is now on the Pro version of Runtime and I have attempted to overwrite the service from Pro 3.1 and 3.3 in order to update it. After I select the map to use for overwriting, I get an error that says "Unable to retrieve information for existing item". Not sure what that means, but I have tried different things which all have resulted in the same error. I have tried moving the source shapefile into a GDB, restarting the service in AGS Manager, confirmed there are no joins, confirmed the layer has no other schema locks, made sure there were no errors when publishing a new service.
If I take the same Pro project and publish a brand new service, it works fine, but when I try to overwrite it without changing anything, the error persists. Esri has a document about the error, but none of their proposed solutions affects this error.
