Student Version- Need to deactivate for another computer

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07-15-2021 12:44 PM
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Williamyllera
New Contributor

I have a student license for ArcMap. I reformat my hard drive and I'm trying to install ArcPro again and it's saying "exceeded Max copies". I opened ArcGIS administrator and there is no license shown. How can I get esri to deactivate my student license so i can active it again?

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JayantaPoddar
MVP Esteemed Contributor

Ideally, you should deauthorize the license(s) before formatting your system.

The license(s) need to be reset by Esri. Please contact Esri Technical Support.



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