.SLPK Photogrammetry mesh wont display

[AlanHobson]

I have opened a .SLPK of some phogrammetry its a 3d mesh 8.86 GB , in ArcPro and it displays fine in a scene

I have published it as a hosted service  to our enterprise portal which took some time but caching completed.

I have checked the layer in scene viewer and it does not appear.

If i open the servuce url in  arcgis pro the image appears fro a split second then disapears

Please an ideas, 

Thankyou  

[Andrew--Johnson]

Hi,

I noticed in the first screenshot the ground elevation is not present so maybe it could be the mesh is displaying under the elevation surface when you view it in the Scene Viewer? You can turn off the ground layer to see if that's the issue. In the layer manager click the 'show in layers' button and then on the right side of the app turn off the layer

In the last screenshot i can see the ground is missing completely. I believe you may have clicked the Open in ArcGIS Pro button which there is a known issue that it doesn't create the 3d scene properly in ArcGIS Pro. To add the scene service into ArcGIS Pro you should create a new local or global scene and then add the service to the current scene through the Catalog Pane or Add Data dialog.

thanks,

Andrew