scheduling geoprocessing tool

[HughB]

I'm running into issues when trying to schedule a Geoprocessing tool to run at a later time. I receive this error when trying to schedule the tool:

Tool runs with no issues when done manually. 

Would appreciate any help or guidance. 

Just upgraded to Pro 2.5.1

[DanPatterson]

You are following these instructions? particularly the "Note" issues?

Schedule geoprocessing tools—ArcGIS Pro | Documentation 

[HughB]

Yes, I have followed that guide and made sure to adhere to the Notes included 

[DanPatterson]

https://support.esri.com/en/Search-Results#search?q=object%20reference%20not%20set%20to%20an%20insta...

sorry, you will have to narrow down your case from the known bugs associated with that error message then from the Support page

[DrewFlater]

Hello Hugh B‌,

We have tried to troubleshoot this problem with others as well. Can you try these steps and answer a few questions?

• Do you have Pro installed per-user vs per-machine?
• Is the account you are logged into the admin of the machine?
• Is it a physical machine or virtual?
• Do you have write access to the folder %localappdata%\ESRI\ArcGISPro\Geoprocessing\ScheduledTools? Try to make a new text file in that location. If the Geoprocessing or ScheduledTools folders doesn't exist can you try to make those folders manually in that location?
• Where is your project file located, on your local system or on a network share?  Can you make new files in that location?
• Can you make a new Untitled project (use Start without a template... option when Pro opens) and just try to schedule a basic tool like Get Count (Data Management), using a feature class path as input.

[HughB]

Drew,

Thank you for your reply.

• Pro is installed per user
• The account does have admin permissions on the machine
• Physical machine
• Yes, These folders exist and I can create a blank text document in ScheduledTools
• I have tried to schedule tools from projects that are saved on the local machine as well as a shared location, both of which I have permission to create files in those locations
• Get Count scheduled in a new untitled project environment resulted in the same "Adding schedule command failed" message. However, a folder was created in the %localappdata%\ESRI\ArcGISPro\Geoprocessing\ScheduledTools location on my machine called "Get Count_*date and time of schedule*" with a python script titled "task"

Let me know if you need any additional information.

[DrewFlater]

Thanks very much Hugh B‌, I think we're getting somewhere. I will try to reproduce your configuration.

In the mean-time, can you upload the contents of that "Get Count _ xxxx" folder? It should contain the task.py file and a task.xml file. The task.py contains the actual executable used to run scheduled tools outside the application, and the task.xml contains a description of the scheduler properties. Since you didn't mention task.xml maybe the creation of this file is what is failing...

[HughB]

Drew,

Yes, there is only the task.py file in the folder (no XML). Please see attached screen shot for a copy (paths removed).

[DrewFlater · Accepted solution]

Hello everyone,

Thanks to Hugh B‌ ' s help troubleshooting the problem, we have found and addressed the bug in Pro 2.6 Beta 2. The issue is with per-user installs of ArcGIS Pro 2.5, or configured installs that do not write registry settings to the LOCAL_MACHINE folder. 

If anyone is experiencing this and would like to test the fix, and other capabilities, provided in the ArcGIS Pro 2.6 Beta program, please send me a notice: dflater@esri.com. If you need to stay using ArcGIS Pro 2.5, the only solution available now is to install using the per-machine option.

Drew