Project Package Failure in Pro

[Alena]

I'm using ArcGIS Pro 2.6. I keep getting a failure when I try to use Project Package. Map Package works for me. Any suggestions? Is there something I'm forgetting to do?

C:\workspace2\cache\test_package_20201112.ppkx 98 ProjectPackage 2020-11-12 16:26:28 Status: InProgress StatusMessage: Successfully wrote sharing info file
C:\workspace2\cache\test_package_20201112.ppkx 98 ProjectPackage 2020-11-12 16:26:28 Status: InProgress StatusMessage: Creating thumbnail from map
C:\workspace2\cache\test_package_20201112.ppkx 98 ProjectPackage 2020-11-12 16:26:28 Status: InProgress StatusMessage: About to start the external packaging process
C:\workspace2\cache\test_package_20201112.ppkx 98 ProjectPackage 2020-11-12 16:26:28 Status: Pending StatusMessage: Sharing process started
C:\workspace2\cache\test_package_20201112.ppkx 98 ProjectPackage 2020-11-12 16:26:31 Status: InProgress StatusMessage: Sharing process started
C:\workspace2\cache\test_package_20201112.ppkx 98 ProjectPackage 2020-11-12 16:26:31 Status: InProgress StatusMessage: Successfully obtained a license from the licensing portal
C:\workspace2\cache\test_package_20201112.ppkx 98 ProjectPackage 2020-11-12 16:26:31 Status: InProgress StatusMessage: Reading thumbnail from file
C:\workspace2\cache\test_package_20201112.ppkx 98 ProjectPackage 2020-11-12 16:26:31 Status: InProgress StatusMessage: Packaging in progress
C:\workspace2\cache\test_package_20201112.ppkx 98 ProjectPackage 2020-11-12 16:26:31 Status: InProgress StatusMessage: Creating a project package and saving it locally
C:\workspace2\cache\test_package_20201112.ppkx 98 ProjectPackage 2020-11-12 16:26:31 Status: InProgress StatusMessage: Compiling packaging parameters
C:\workspace2\cache\test_package_20201112.ppkx 98 ProjectPackage 2020-11-12 16:26:31 Status: InProgress StatusMessage: Initiating the packager
C:\workspace2\cache\test_package_20201112.ppkx 98 ProjectPackage 2020-11-12 16:26:31 Status: InProgress StatusMessage: The project package tool has started
C:\workspace2\cache\test_package_20201112.ppkx 98 ProjectPackage 2020-11-12 16:29:06 Status: Failed ErrorMessage: General function failure
C:\workspace2\cache\test_package_20201112.ppkx 98 ProjectPackage 2020-11-12 16:29:08 Status: Failed ErrorMessage: Failed to package.

Thanks!

Alena

[Macy12345]

Hi,

Two years too late, but I just wanted to corroborate and expand on DavidMurray_ODWC 's solution. My problem was also caused by customization, specifically custom scripts in my default toolbox. 

I had previously changed the default Toolbox.tbx to a custom toolbox. I fixed the error by adding the standard Toolbox.tbx back to my project and making it the default, then removing my custom toolbox (just to be safe). I then tried packaging same project with my custom toolbox as a secondary, non-default toolbox and it worked fine. I am using 2.9.0.

As a note, this error occurred whether or not I had the "Include Toolboxes" parameter checked.  

Best,

Macy

[JoyceAgommuoh1]

Hi, I know this is three years ago, but in case (like me) someone is looking for help on this. Your project is likely too big or too complex, so you need to go into your catalog, and go into each folder to delete everything you don't need (i.e. maps, toolboxes, databases etc.)

This is what solved it for me (there were unnecessary folder connections). It also doesn't like geoprocessing history items with errors, so delete those as well.