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Pro freezes when trying to copy & paste annotations

76
3
yesterday
Labels (2)
AudreyBartels
New Contributor

My goal is to copy & paste an annotated label, then edit the text of the label. I've been able to do the copy & paste, but the second I try to change the text using the annotation editing tool the project freezes and I have to use task manager to close it.

This isn't the only project having this issue. Another project I couldn't even copy & paste without it freezing. This would always happen sometimes, but it's been happening frequently since the new update. Is there any way to fix this? Or is it a bug?  

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3 Replies
GlenterpriseUK
Esri Contributor

Hi @AudreyBartels ,

What version of ArcGIS Pro are you using?

Is it local data in a File Geodatabase or are you attempting the task with data from ArcGIS Online/Enterprise (Any Enterprise Geodatabase involved?)

Can you reproduce the same behaviour on a new ArcGIS Pro project with same data?

Looking forward to hear from you.

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JonM32
by
Frequent Contributor

@AudreyBartels 

I had the same thing happen today. I tried to copy and paste annotation in a layout, and it froze. I tasked manager closed it and restarted. Then did the copy and paste by opening the actual map and it worked.

I just upgraded to pro 3.7 this week and all work is in a file geodatabase.

Cheers,
Jon
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GlenterpriseUK
Esri Contributor

I believe you both are facing a bug

https://support.esri.com/en-us/bug/arcgis-pro-hangs-indefinitely-after-copying-and-pasting-bug-00018...

It would be great to get in touch with Esri Technical Support to see if this bug matches your workflow

Regards,

Glen

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