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Pro 3.0 Installation Failure

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07-07-2022 12:08 PM
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BillSchlatter
Regular Contributor

I'm currently attempting to update to Pro 3.0 to test out whether it resolves .  Whenever I try to run the update, however, I get the "ArcGIS Pro requires the Microsoft .NET Desktop Runtime (x64)" error. 

Runtime.PNG

However, after the first time I got that error, I installed the latest version of the .NET runtime, but I still get the same error at the same point in the installation process.  I'm reasonably sure that the runtime installed correctly, judging from my app list, and I've rebooted my computer just to be safe, but the problem persists.  

AppList.PNG

Has anyone else encountered this issue?  If so, have you found a way to resolve it that you can share?  

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George_Thompson
Esri Notable Contributor

I think that you need the "Desktop Runtime" installed; https://pro.arcgis.com/en/pro-app/latest/get-started/arcgis-pro-system-requirements.htm#ESRI_SECTION...

Here is what mine looks like:

George_Thompson_0-1657221186942.png

 

--- George T.

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George_Thompson
Esri Notable Contributor

I think that you need the "Desktop Runtime" installed; https://pro.arcgis.com/en/pro-app/latest/get-started/arcgis-pro-system-requirements.htm#ESRI_SECTION...

Here is what mine looks like:

George_Thompson_0-1657221186942.png

 

--- George T.
BillSchlatter
Regular Contributor

That was it, thanks!  I had suspected that this might be a user error problem, and indeed, I had installed the wrong .NET runtime.  

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George_Thompson
Esri Notable Contributor

Glad that fixed it. It is a little confusing with having multiple runtimes.

--- George T.
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