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Personal Use License

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03-18-2024 10:25 PM
pjduplooy
Emerging Contributor

Hi guys

I do not know if this is the correct place to ask.

I just renewed my Personal Use License (Due to expire tomorrow), and the PRO related "stuff" is renewed for a year.

ArcGIS Desktop however still tells me it expires tomorrow.  Should I be worried about it, or will the "renewal" only kick in tomorrow or the day after?

Or heavens forbid, can't Desktop be renewed anymore?

 

7 Replies
George_Thompson
Esri Notable Contributor

I would recommend reaching out to Customer Service about this: https://www.esri.com/en-us/contact#c=us&t=3

 

--- George T.
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BarryNorthey
Frequent Contributor

You can try this:

  • Go to the My Esri website
  • Click the Licensing tab
  • Click Authorizations
  • Click Report
  • Copy the Authorization Number (ABC12345678) with the updated Expiration date

Start the ArcGIS Administrator

BarryNorthey_0-1710861037603.png

  • Click Authorize Now and follow the wizard and send your new authorization number

 

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pjduplooy
Emerging Contributor

^^ The Activation date still shows tomorrow, and there is no new Authorization Number

BarryNorthey
Frequent Contributor

Hit the refresh button at the bottom of the Authorizations Report page.

If you don't see an Expiration Date for the ArcGIS Desktop Product in 2025 it is either not posted yet or something else is amiss. That's all I know.

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pjduplooy
Emerging Contributor

I have contacted support.  No feedback yet.  BarryNorthey's suggestion did not work

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BarryNorthey
Frequent Contributor

This is from the Esri Canada Store website (and as noted in the thread below):

ArcGIS for Personal Use purchases and renewals processed on or after January 4, 2024 will no longer include ArcGIS Desktop (ArcMap).

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ChristopherCounsell
MVP Regular Contributor

Personal Use licences will no longer include Desktop/ArcMap which enters mature support on 1 March 2024 and is scheduled to be retired on 1 March 2026.

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