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No pop-up for DEM raster when publishing map service

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09-07-2022 01:40 PM
NinaRihn
Frequent Contributor

Hi there, I have a map service that contains a point feature class and a DEM raster (from mosaic dataset).   When I  published from ArcMap,  the map service would display the DEM's Pixel Value upon doing an Identify in ArcMap or ArcPro.       Now I have rebuilt the source project in ArcGIS Pro and the popup works fine in the project, but when I republished the service, when I try to do an identify on the actual service in ArcMap I get No Identified Features found, and when I click on DEM in the map in Pro, no pop-up comes up at all.  (the pop-up does come up for the point features)

How can I get my pop-up to work again for my raster when publishing from ArcPro to display the pixel value?     I tried to turn on all of the fields in the Configure pop-up dialog, but that didn't help.

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