My new Laptop Dell Precision 7550 would not open ArcGIS Pro 2.8

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11-30-2021 04:59 PM
PROBERT68
Frequent Contributor

Hi

I am migrating all my stuff from the old laptop to the new laptop. It is a Dell Precision 7550 laptop and am starting to install a few software that I have been using on from my old laptop.

Problem is that when I install the ArcGIS Pro 2.8.  I click on the icon from the start menu and when it is loading and then all of sudden it stops loading  the application .

I'm scratching my head here because this is from my agency that is puts the software to the cloud for the employees to install easier .

I was able to install ArcGIS Desktop 10.7.1 without any problems .

 

 

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4 Replies
DanPatterson
MVP Esteemed Contributor

ArcGIS Pro license types—ArcGIS Pro | Documentation

depends on your license type.  you may have had to return a license before installing it on a new machine.

check the documentation and see what you have and what is needed


... sort of retired...
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PROBERT68
Frequent Contributor

How do I get it to work since there is no way around to get to the Options Licensing ?

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DanPatterson
MVP Esteemed Contributor

contact your employer, they must have instructions posted somewhere


... sort of retired...
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PROBERT68
Frequent Contributor

Now it is working again.  Not sure why but I believe there were some conflicts from another software . Hard to say but I was able to open ArcGIS Pro .

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