Multiple Attachments Not Working In Dynamic Pages Using Filter

363
5
08-31-2021 12:27 PM
Jman1245
New Contributor II

Is there any way around this bug? I can load the first image in dynamic pages but if I try to use the filter to add another image on the same page it does not seem to work. I am running 2.8.2. 

 

Thanks in advance

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5 Replies
TomBole
Esri Regular Contributor

Hi Jman1245, 

Currently, there is no known issue concerning accessing multiple attachments within a map series. It is possible that our test scenarios are not capturing your specific data/workflow. Without knowing anything more specific on your issue it is difficult to troubleshoot or even offer any suggestions.

Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support.

Thanks,

Tom

Jman1245
New Contributor II

Hey Tom,

I believe I have found the issue. It seems to be that the attachment name and extension cannot have any empty space when trying to access the image via the filter. I put in other images that did not have space and it worked fine. 

Example: 

Valid: Photo1.jpg

Invalid: Photo 1.jpg

Thanks 

Jordan

TomBole
Esri Regular Contributor

Jordan, 

Great to hear you found a solution!

Tom

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Jman1245
New Contributor II

Although, it is a solution, I don't think it should be a permanent solution considering ArcMap is able to work without a problem with the space. 

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TomBole
Esri Regular Contributor

I'll take a look to see if I can reproduce the issue with this information.

However, the best way to process bugs is through support. They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. Processing a bug through support also offers a better way to track issues and to help us prioritize work.

Thanks for the feedback.

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