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Layers and labels do not display in an ArcGIS Pro 3.5.1 project even after using Clear cache

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SarmenBajari
Emerging Contributor

Hello,

After updating my ArcGIS Pro to version 3.5.1 last week, sometimes my ArcGIS Pro projects do not display layers and labels at all, and the "REFRESH" button is not rotating, and I also checked visibility options(scale....) and everything looks fine. Some layers are saved locally on drive C:, while others are from an Oracle platform or a SQL Server platform.

I followed the steps in the link and cleared my cache and restarted my PC , but I still experience the issue. The same layers display properly in a newly created ArcGIS Pro project with no problems.

Problem: Layers and Labels Do Not Display in an ArcGIS pro Project

any tips for my future projects? Is it a general ESRI bug or I do something wrong? This issue started after updating to ArcGIS Pro 3.5.1.

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Robert_LeClair
Esri Esteemed Contributor

Two things to try - 3.5.2 was released 6/24/25.  You could update to the newest version and retest your workflow.  Do the layers and labels reappear?  Another test is to go to the Windows Control Panel, under Programs, click Uninstall a program.  Top left of the Uninstall or change a program, click View installed and uninstall ArcGIS Pro 3.5 Patch 1 (3.5.1) and then retest work your workflow.  Do the layers and labels reappear?

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