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How to renew my license: ArcGIS Personal Use (Professional Plus User Type Online) Annual Subscription

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04-27-2025 07:43 AM
NadaKadhim
Regular Contributor
Dear Sir/Madam,
Hope this email finds you well.
 
I need some help renewing my license: ArcGIS Personal Use (Professional Plus User Type Online) Annual Subscription, but I could not do that, and I do not know the reason.
 
Please, could you assess me?
 
Thanks,
Best regards,
Nada
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5 Replies
DanPatterson
MVP Esteemed Contributor
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NadaKadhim
Regular Contributor

NadaKadhim_0-1745877476868.png

First, thank you for your response. I did not have such an option on that website link! What should I do now, please?

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DanPatterson
MVP Esteemed Contributor

That looks like you are part of an organization (eg university, gov't etc), hence, you wouldn't have access to your personal one.

In any event, just contact your regional esri office or try to track down your customer number if you purchased software as an individual


... sort of retired...
NadaKadhim
Regular Contributor

I contacted the local Esri office, but they haven't done anything, and I'm still looking for help!

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DanPatterson
MVP Esteemed Contributor

Sorry, I can't help and no one else is leaping in with suggestions either.


... sort of retired...
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