Error while starting ArcGIS Pro !!!

[Rohit_Venkat_GandhiMendadhala4]

When I am trying to install ArcGIS Pro 1.3, Im facing an issue while start-up like " Arc GIS pro has encountered a serious problem".

Even I have tried and verified with the "Can you run ArcGIS pro" [CanYouRunIt?], everything was fine and my system was compatible. The minimum RAM mentioned was 4gb and the recommended was 8gb. My system has 4gb ram. I have also updated my graphic drivers AMD Radeon HD 7600 and Intel Graphic drivers. But the issue was not resolved. Anyone please let me know the perfect working solution for this problem.

[Rohit_Venkat_GandhiMendadhala4]

Now can I try installong any older versions of ArcGIS pro like 1.1 or 1.2 which I think should not have much difference when compared to 1.3?

[Robert_LeClair]

I would not install ArcGIS Pro 1.1/1.2 at all as the latest release of Pro 1.3.1 has more features, more capability, less prone to crashes and is a better release than earlier releases.  It would require you to completely uninstall 1.3.x, earlier release of the .NET Framework and install Python 3.4.  Not worth the headache.  My recommendation is uses ArcGIS Pro 1.3.x until the next release of Pro - 1.4 - end of this year.

[Rohit_Venkat_GandhiMendadhala4]

Hi Robert,

I have completely uninstalled ArcGIS pro 1.3. I am currently having .NET framework 4.6.1 version. So if I install python 3.4 and reinstall ArcGIS pro 1.3 will it be successful??

[Robert_LeClair]

Your .NET Framework is current so no need to uninstall/reinstall.   There's no need to install Python 3.4 - http://pro.arcgis.com/en/pro-app/arcpy/get-started/installing-python-for-arcgis-pro.htm  One thing to check is Internet Explorer - are you at IE 10/11 or an earlier release?  http://pro.arcgis.com/en/pro-app/get-started/arcgis-pro-system-requirements.htm

[Rohit_Venkat_GandhiMendadhala4]

Hi Robert,

Currently I am using an earlier version of IE which is 8. Is Arc GIS pro installation dependent on IE version?

[Robert_LeClair]

I think we discovered the problem.  ArcGIS Pro requires IE 10 or 11 before you install Pro on the machine.  What I would do on your machine that is throwing the error is completely uninstall ArcGIS Pro from it.  Download and install IE 11.  After that, install ArcGIS Pro 1.3.  I suspect the error message will be gone and Pro will run on your machine now.

[Rohit_Venkat_GandhiMendadhala4]

Hi Robert,

Can you help me out with this one.

How far is Arc GIS Pro 1.3 an improvised version of 1.1. What are the difficulties I would be facing if I use 1.1 instead of 1.3, because the installation just made by me for 1.1 was successful and the interface looks pretty similar to 1.3. I have experience with Arc Map but i am pretty much new to Arc GIS pro.

[Robert_LeClair]

Honestly, I would work with the latest release.  Yes, the UI is similar between 1.1 and 1.3.x but the stability/enhancements/functionality are much, much better than 1.1.  You should have no problem learning Pro especially with your ArcMap experience.

Here is a great site for Pro resources and learning - https://community.esri.com/docs/DOC-3027-introduction-to-arcgis-pro-for-gis-professionals-12-class-r...

[DanPatterson_Retired]

seriously... the specs are pretty much the same... and if you are running any other software besides PRO, you are at the limit, especially if you are limiting yourself to having to use a laptop.

[Rohit_Venkat_GandhiMendadhala4]

Hi Dan,

I want to know if there is any rule that I have to use the latest version of Arc Map (10.4.1) to install Arc GIS pro (1.3). I am currently using a bit older version of Arc Map which is 10.3.1