Error: 001369 when publishing Geoprocessing Service with File output on ArcGIS Server 10.7.1

[LukasWürsch]

Hello there

Normally, it should be possible to create a geoprocessing-service which creates a text file with the script below:

import os
# input variable of type String
input_from_client = str(arcpy.GetParameterAsText(0))
file_path = os.path.join(arcpy.env.packageWorkspace, "test.txt")
text_file = open(file_path,"w") 
text_file.write(input_from_client)
text_file.close()
# Output variable of type file
arcpy.SetParameter(1, text_file.name)‍‍‍‍‍‍‍‍‍

A service created with the above code can be published without problems to ArcGIS Server 10.6.1 But when I try to publish the same service on a Machine with ArcGIS Server 10.7.1, I get the following error(s):

WARNING	15 Oct 2020 14:51:50	Thumbnail is not avaliable on this layer Conservation_forest_province	Rest
SEVERE	15 Oct 2020 14:51:43	Error executing tool. PublishServiceDefinition Job ID: j323c6e9585524bc7973f7b1cd3f948f8 : ERROR 001369: Failed to create the service. Failed to execute (Publish Service Definition). Failed. Failed to execute (Publish Service Definition).	System/PublishingTools.GPServer
SEVERE	15 Oct 2020 14:51:43	Delegate job failed.	System/PublishingTools.GPServer
SEVERE	15 Oct 2020 14:51:41	Error executing tool. PublishServiceDefinition Job ID: j267b052ffdcd47e5bcda9064e9e151df : ERROR 001369: Failed to create the service. Failed to execute (Publish Service Definition).	System/PublishingToolsEx.GPServer
SEVERE	15 Oct 2020 14:51:41	Failed to create the service.	System/PublishingToolsEx.GPServer
SEVERE	15 Oct 2020 14:51:41	Failed generating the service definition name mapping.	System/PublishingToolsEx.GPServer
SEVERE	15 Oct 2020 14:51:41	Failed to add the dbMapping object.	System/PublishingToolsEx.GPServer
SEVERE	15 Oct 2020 14:51:41	Failed to add the dsMapping object.	System/PublishingToolsEx.GPServer
SEVERE	15 Oct 2020 14:51:41	Invalid manifest. Unable to find dataset in extracted geodatabase.	System/PublishingToolsEx.GPServer
WARNING	15 Oct 2020 14:51:29	Metadata is not avaliable on this layer Conservation_forest_province	Rest‍‍‍‍‍‍‍‍‍‍

Any idea what I can try to make it work on the 10.7.1 Server as well? Is it possible that I have to define the file path differently?

I would be very thankful for help or advise.

[LukasWürsch · Accepted solution]

Apparently, arcpy.env.packageWorkspace is not the ideal way to define tool output folders, I used arcpy.env.scratchFolder instead:

import arcpy
import os

input_from_client = str(arcpy.GetParameterAsText(0))
file_path = os.path.join(arcpy.env.scratchFolder, "test.txt")
text_file = open(file_path,"w") 
text_file.write(input_from_client)
text_file.close()
arcpy.SetParameter(1, text_file.name)
‍‍‍‍‍‍‍‍‍

That does not fix the 001369 Error though. The solution for me was

1. Create a new Project

2. Create a new Script in the Project's toolbox which uses the above script.

Then, it was possible to publish the service successfully