Editing in Pro and getting 'User does not have privileges to perform this operation'

[AaronManuel2]

I'm trying to help one of our end users get started with editing in Pro.

We have services hosted on enterprise 11.3, the user is on Pro 3.3.7. We use both AGOL and enterprise like a lot of orgs. Most of services we edit are on enterprise. We are using branch versioning, and google SSO for sign in.

I created a version for him on a few services in our rest directory, but just trying to reconcile we get this:

Ive tried basically everything I can think of, changed his usertype and role, deleted and recreated his account, added him back to the permissions group, recreated the version. I even made him an admin temporarily but that didnt help. He clearly has the right permissions and licenses assigned when I look at his account in portal.

The problem is his portal login because when I sign into the portal as myself, in his map project document, I can reconcile just fine.

But there is nothing I can see thats wrong, and no one else that has the same permissions in the same groups as him is having any issues.

I know theres a lot of pieces here just wondering if anyone else has gotten stuck on this before I submit a ticket to esri.

Thanks,

[BetsyPike]

I've had this happen when I have to update my PW sometimes. If you go into the Credential Manager: Control Panel/All Control Panel Items/Credential Manager and click on the Windows Credential Icon, then scroll down to any Generic Credentials that have "arcgis" in the https address, then delete them. It should allow you to have permissions. This has happened to me several times, and this deleting of the old credentials usually works. I hope it works for you.

[AaronManuel2]

Thanks Betsy, I went into credentials manager but he didnt have any entries for arcgis in there. 

But this is a great thing to know, thank you, I'll add it to my list of possible solutions for the future.

[Robert_LeClair · Accepted solution]

Question:  Is the ArcGIS Advanced Editing extension enabled on your Server? I "think" this may be causing the error message you're seeing.  Introducing the ArcGIS Advanced Editing user type extension

[AaronManuel2]

Whoops! Thanks Robert, as soon as I saw your reply I knew this was it. I'm annoyed at myself for missing this while I fiddled with things for an hour but lesson learned I guess.

Thanks again.

[Robert_LeClair]

You're very welcome @AaronManuel2  - I'm glad it all worked out!