Copy layout and change map hangs arcGIS Pro

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08-06-2019 05:00 PM
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New Contributor III

We've created a layout that is a template that we'd like to use for a dozen maps.

Here's what we are doing:

  • in catalog, make a copy of the layout and the map
  • open the copy of the map and make the desired layer changes/adjustments
  • open the layout, and change the map referenced in the map frame to the new map
  • wait while arcGIS Pro hangs forever...

We've tried on multiple computers without success. If it makes any difference, the project and data are all accessed via UNC paths. Looking at the performance tab of task manager, nothing (GPU, Memory, etc) seems to be maxing out.

Any suggestions? 

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Esri Regular Contributor

Hi Joanna, 

What version of ArcGIS Pro are you using? A lot of work was done in this area over the 2.3 and 2.4 releases. It is possible that something was missed. Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support.

Thanks, 

Tom

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