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Cannot return borrowed concurrent license over VPN in another time zone

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07-19-2023 02:52 PM
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afrenette
New Contributor

I borrowed a concurrent ArcGIS Pro license over a VPN while in another time zone, soon after I also borrowed a concurrent ArcMap (10.3.1) license over the same VPN connection in the same time zone.

Since then I have been able to return the ArcMap license, but ArcGIS pro refuses to open citing either

 this error message

afrenette_1-1689802949889.png

Followed by a greyed out dialog showing the borrowed license

afrenette_0-1689802934814.png

When I am connected to the local network on which the license server is located, or this other error message

afrenette_2-1689803234880.png

followed by this blank dialog

afrenette_3-1689803261901.png

 

When I am disconnected from the network.
I have repeatedly syched my system time to the windows time server and activated "Set the time automatically" without it having any effect.

 

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