Can't access World Geocoder Service in ArcGIS Pro

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01-31-2019 10:07 AM
CarlSack1
New Contributor II

I can't access the Esri World Geocoder service through ArcGIS Pro. I am signed in with my ArcGIS Online organizational account, but the World Geocoder Service doesn't show up under Locators in the Catalog pane and is not available when I try the Locate button in the Map tab. All of the tutorials and documentation I can find seems to indicate it should just be there, but it does not appear to be available. I am going through a tutorial on geocoding, and I can build and use a local locator, but can't see or use the service. What am I doing wrong?

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20 Replies
ScottFraser3
New Contributor III

This happen to my Pro softwear following a system crash on my terminal. It was the end of day, so I just shut-down and left.

Upon return, the locator services weren't visible and not to be found.

The solution:

  • Create a new map
  • Check that the locator services are present
  • Close the new map
  • Open the problem map and the locator services were restored.
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