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ArcMap loses layers

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04-26-2017 02:27 PM
Keith_McKinnon
by
New Contributor III
‎04-26-2017 02:27 PM

We have ArcMap 10.4.1

I have a random, reoccurring issue where layers will dissappear from a map document after saving and closing.  It's not a broken data link issue.  The layers simply vanish from the map.  It seems to happen in conjunction with an issue with the map template (toolbars aren't open, etc.).  I've tried mxd doctor, but it doesn't help.  Clues?

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2 Replies
shan_sarkar
by
Regular Contributor
‎05-31-2017 03:59 AM

Keith,

  • Does this issue replicate with a blank arcmap as well? Does it happen with all (new + old) mxd’s?
  • Have you tried saving the mxd in a different location preferably a local drive where your user profile has full permissions?
  • Have some colleague try the same from their user profile on your machine and see if the issue replicates?
  • Did this issue occur prior 10.4.1?
  • The layers that you are adding in the TOC, are they feature classes, shapefiles, excel standalone tables?

Regards,

~S


~Shan
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Keith_McKinnon
by
New Contributor III
‎05-31-2017 09:16 AM
  • it happens with random, old MXDs
  • We are on a network with Cisco thin clients.  So, there is no "local" drive.  I have User rights to all the drives, and admin rights to none.
  • I haven't tested that yet.
  • This issue did not happen prior to 10.4.1
  • I don't know about all of the layers, but the majority of them are SDE FCs
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