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ArcGIS Pro

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11-06-2017 09:45 AM
Madanbhurati1
Occasional Contributor

I have installed ArcGIS Pro 1.3 Trial version in Windows 10 Machine, every time when I start my system and open ArcGIS Pro, it shows an error message "ArcGIS Pro has stopped working".

I tried to investigate the cause and found some of the dll files in installation "bin" folder becomes 0 in size. When I repair it after running setup it works fine. but every second day I need to repair or copy that particular dll to bin folder.

Any help regarding this error is appreciated. kindly review snapshot for zero size dll and error message.

Thank You Very much in Advance.

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2 Replies
XanderBakker
Esri Esteemed Contributor

That doesn't sound good. The file you showed has a size of between 5 and 6 MB on my system, although I am using ArcGIS Pro 2.0. You should reinstall, but it might be better to request a new trail, since current version is 2.0 and 2.1 is only a few months away. Version 1.3 is pretty old and trail software is only valid for a limited time.

Madanbhurati1
Occasional Contributor

Thank you for quick reply, I will request the current trial version 2.0 and see how it works.

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