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ArcGIS Pro restarting on session sign-in

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09-29-2022 02:47 PM
rsagardia
New Contributor

I'm using ArcGIS Pro 3 with online credential checks using ArcGIS Online and a named user license account.

Since a few days the program began restarting in a continuous manner when automatically trying to sign in. I ended up installing a single use use license file to overcome the problem, which worked.

Still I'm wondering how to solve the issue and be able to used a named account, as it is a more practical way to manage licensing. Any ideas?

 

Thank you

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1 Reply
Robert_LeClair
Esri Esteemed Contributor

When I see strange things like this, I rename the ESRI folder in your C:/Users/<user_profile>/appdata/local and C:/Users/<user_profile>/appdata/roaming to ESRI_OLD.  Sometimes this fixes these issues.  I use Named User licensing all the time and do not have any problems with restarting sign-ins.