ArcGIS Pro freezes when using keyboard shortcuts

739
3
05-11-2024 08:55 AM
SK2438
by
Occasional Contributor

Every time I try to copy and paste an object in a layout the app freezes.  If I wait long enough (about 20-30 secs) it will eventually copy the object and I can continue working.  I am not copying large, complex objects.  These are small and simple objects like generic text, callouts, etc.  Seems like a bug in the software.  I am using ver. 3.2.2.

3 Replies
RobertBorchert
Honored Contributor

most likely a hardware issue.  And if it is it can be compounded by having a number of other applications running at the same time.  

 

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ZacharyUhlmann1
Frequent Contributor

v 3.? (...waiting to unfreeze so I can double check) 3.3.4

Not a "hardware thing" (all due respect Robert).  Started happening after upgrading from 3.0.2.

It's not necessarily a keyboard shortcut thing either.  I tried manually copying (right click --> copy), and same freezing behavior.  This is occurring specifically copying and pasting elements in a Pro layout.  I bet it's other scenarios too, but I immediately found this post after a month of this behavior and Googling "Keyboard shortcuts ArcGIS pro freeze".  

It's a bug and it's debilitating to recreate element settings instead of just copy/pasting.  For instance fonts, spacing, whatever.

Any solutions?  

Zach

 

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MattDurbin
Emerging Contributor

I have the same issue, Zachary. Every once in a while, copy/paste takes no time at all, but usually it takes ~30 seconds before the program responds. Only in layout view, though. When working on the map, there's no delay.

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