ArcGIS Pro freezes when using keyboard shortcuts

1349
10
05-11-2024 08:55 AM
SK2438
by
Occasional Contributor

Every time I try to copy and paste an object in a layout the app freezes.  If I wait long enough (about 20-30 secs) it will eventually copy the object and I can continue working.  I am not copying large, complex objects.  These are small and simple objects like generic text, callouts, etc.  Seems like a bug in the software.  I am using ver. 3.2.2.

10 Replies
RobertBorchert
Honored Contributor

most likely a hardware issue.  And if it is it can be compounded by having a number of other applications running at the same time.  

 

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ZacharyUhlmann1
Frequent Contributor

v 3.? (...waiting to unfreeze so I can double check) 3.3.4

Not a "hardware thing" (all due respect Robert).  Started happening after upgrading from 3.0.2.

It's not necessarily a keyboard shortcut thing either.  I tried manually copying (right click --> copy), and same freezing behavior.  This is occurring specifically copying and pasting elements in a Pro layout.  I bet it's other scenarios too, but I immediately found this post after a month of this behavior and Googling "Keyboard shortcuts ArcGIS pro freeze".  

It's a bug and it's debilitating to recreate element settings instead of just copy/pasting.  For instance fonts, spacing, whatever.

Any solutions?  

Zach

 

MattDurbin
Emerging Contributor

I have the same issue, Zachary. Every once in a while, copy/paste takes no time at all, but usually it takes ~30 seconds before the program responds. Only in layout view, though. When working on the map, there's no delay.

SierraGIS
New Contributor

This happens to me exactly. Sometimes I can restart the program and it will bring it back to normal for a short while, but eventually comes back. Insanely annoying and slows down workflows drastically. 

FHIUser
Emerging Contributor

Same issue here when copy and pasting layouts, maps, and especially when copying coordinates. I can usually copy coordinates once, but upon trying again the program will hang for 10 seconds, and never paste the results. Incredibly frustrating. 

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MitchellDrennan
Regular Contributor

Same issue here.

KalinSeaton
New Contributor

Yep, same here. Any time I use copy anywhere in the layout, map or a table it hangs for several seconds. A lot of times the data copied is very small (copying a graphic label or the text in a table cell). Once it starts to happen, it affects the use of copy everywhere from copy-pasting a layer to copy-pasting a point in a feature class to copy-pasting a graphic.Seems to be worse with complex projects.

LA_RPD
by
Emerging Contributor

I see I'm not the only one with this issue. v3.5.2 still having this issue mainly in layout but also have ~30-60 sec wait time when trying to copy/edit features and polygons.

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dribrats
Occasional Contributor

Experiencing this same issue, but it's not only the keyboard shortcut copy that causes the hang up. Right clicking on a layer in the Contents window and selecting "Copy" will also cause the freeze. A layer object shouldn't be so complex that multi-core, discrete GPU'd, workstation with 64GB of ram can't hand copying it to the system clipboard. Would LOVE to see these little hiccups ironed out, as they do add up over an entire day's worth of work.

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