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ArcGIS Pro 3.1 "Export layout failed."

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03-13-2023 01:33 PM
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PeterBrownParkCO
New Contributor

After upgrading to ArcGIS Pro 3.1, I am unable to export layouts in any format while in the project I had open during the update to 3.1. I click the export button and within 3 seconds, I get an "Export layout failed" message. 

I even tried to export a blank layout with nothing added to it yet and get the same message.

I am able to save as a layout file and open that layout file in a different, existing project and it exports from any of those other projects just fine.

Any ideas would be appreciated. Thanks for your help.

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9 Replies
wayfaringrob
Frequent Contributor II

Our office is experience the same thing; we haven't run into it enough times to know for sure if it only happens when exporting what was an imported .mxd, but that was the case the first time. Eventually, it exported, but I couldn't tell you what caused that to suddenly happen. As you note, copying into a new project worked fine, but it's a bit of a tedious workaround that was not an issue in 3.0.x

Here is another thread with suggestions: ArcGIS Pro 3.1 Export Layout - Esri Community

PeterBrownParkCO
New Contributor

Thanks for the info. I came across that thread as well and unfortunately none of the troubleshooting helped. Have yet to do a clean install, as I'm hoping to avoid that.

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ElpidaGrigoriadou
New Contributor

I have the same problem. I have tried to check color management in the options tab as suggested in other post, nothing changed. Still have the fail in export. Have already the latest . Net framework.

If you have resolved the issue please send a feedback

Thanx

 

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SuzyFer
New Contributor II

Also I am experiencing the same issue - not on all projects but selected ones, cannot find a pattern though.
I have tried colour check management (as the previous commenter, based on another post), that did nothing. I have tried ticking and unticking literally everything.. nothing seems to work.

It's almost as if a project somehow corrupts and refuses to export since the export failure is happening to all layouts in a project. If I save the project as another project, the export failure still persists. However, if I copy the layout from the non-functioning project to a new project (or any other functioning project for that matter..), it exports fine. But obviously this is incredibly frustrating as it keeps happening..

wayfaringrob
Frequent Contributor II

@SuzyFer  yep. I keep running into this with several projects, frustrating to see no real response/statement from Esri either but not surprised.

SuzyFer
New Contributor II

Increasingly frustrated as it is becoming a near daily occurence now! I exported a layout from a project and 5 minutes later, the same project, still open the entire time.. "Export Failed". Ggggrrr!

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AubriKinghorn
Esri Regular Contributor

I'm so sorry you are experiencing this! I understand this is incredibly frustrating and disruptive to your workflows.

There were a few export bugs identified in ArcGIS Pro 3.1 that are fixed in the upcoming Pro 3.1.2 patch. I recommend updating as soon as it is available, and hopefully that will resolve your export issues. If you continue to see problems after the patch please reach out to technical support so we can look into the specifics. Again, I apologize for the trouble, this should be resolved soon.

Cheers,
Aubri
GiuseppeCorn
New Contributor

Hi All,

after many attempts i found a workaround which is to export the layout as a layout file (layout.pagx) and then import it in a new project.

Cheers,

Giuseppe

ChrisGreen5
New Contributor

FWIW, we encountered this issue and found a work-around that might just be unique to our situation or it may help others.  The issue for us was related to Selection Layers being used in old, saved off LYRX files. We seemed to have been given a pass in the various 2.9.x and the initial 3.0 releases, but ArcGIS Pro 3.1 did not like that we had these specified in our LYRX files. In ESRI's defense, that link states these should be used temporarily, but the vague error popping up w/ layout exports really tripped us up for a while and made little sense with the layout not even having that map/layer in it.

Anyway, if you think you may have used a selection layer in your project, clearing that out might fix your issue.  Here are some steps we used to allow for layout printing:

  1. Open a Pro project giving you trouble.
  2. Right-click on a suspected layer in the TOC that might be a "Selection Layer", and click the "Properties" menu choice.
  3. In the "Layer Properties" dialog that opens, select the "Selection" choice in the TOC within that dialog. I think ESRI calls these tabs (i.e., the "Selection" tab).
  4. Toward the end of the listing of properties, you should see a check-box that states, "Clear selected features to access all features in the source data". Check that box, and click the "OK" button. If you don't see that message/check-box, this isn't a "Selection Layer" and you'll want to go back to step #2 above with another layer in your TOC.
  5. Save your project. IMPORTANT: Closing the project and re-opening sometimes does the trick and you can export layouts here. If not, try the following steps as well.
  6. Click the "Project" menu choice and then click "Options".
  7. In the "Options" dialog that is displayed, click the "Display" choice in the TOC therein.
    Click the button toward the bottom that states, "Clear Cache Now".
  8. You'll see a confirmation message, and you can click "OK" to the message, the "Options" dialog, and then any "Save changes..." message that pops up.
  9. Your project should be restarted, and, at this point, you should be able to export your layout if indeed a miswired "Selection Layer" is the culprit.

Hopefully this helps someone as I know how frustrating this bug is, but maybe our situation was just one of multiple ways this error message manifests.