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ArcGIS Pro 2.3 application crashes on Python settings > Manage Environments > Clone Default > crash

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01-24-2019 12:18 PM
MichaelAugust
Frequent Contributor

That's it in a nutshell, just upgraded to ArcGISPro 2.3, had a nice environment set up in 2.2.4, that went away with update - it no longer functioned/errored out, so I deleted that environment, but when I attempt now to clone the default ArcGIS Pro crashes. Is this happening to anyone else or do I need to uninstall reinstall Pro?

26 Replies
SteveKincade1
Emerging Contributor

Thank you Dan. I have in fact filed a case to ESRI support on this. It has yet to yield any significant progress. I suppose that out of my tireless web searching related to this topic, I stumbled across this thread and, out of desperation, decided to hopefully attack the issue two-fold via both the professionals tied to this thread and ESRI support. Perhaps having Kory introduced into this think-tank will result in our ultimate success!!! 

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ThomasPolden
Emerging Contributor

Hi Steve,

if you are still getting HTTP errors, try adding your proxy server details to the condarc file. 

C:\Program Files\ArcGIS\Pro\bin\Python\.condarc

 

So it looks something like this:

---------

channels:
   - esri
   - defaults
proxy_servers:
      http: proxy.example.arcgis.com:80 
      https: proxy.example.arcgis.com:80 

----------

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SteveKincade1
Emerging Contributor

Thanks Thomas.  Yes, I did in fact add my proxy server details to the condarc file.  Although referencing another user's suggestion, I formatted the server content as follows:

channels:

  -esri

  -defaults

proxy server:

  "http: proxy.example.arcgis.com:80

    https: proxy.example.arcgis.com:80"

Regardless of whether quotes were included or not like your example, I am still unable to clone environments.  Still haven't been able to solve this mystery yet.

Thanks for your suggestion Thomas!  At least now we can rule this out as the culprit.

SteveKincade1
Emerging Contributor

Oh, one last thing I should clarify - in my situation, ArcGIS Pro is not crashing, just receiving the http 000 error as mentioned above. Glad to hear Michael August was able to get his issue resolved though.

by Anonymous User
Not applicable

This is where my cloning fails:

ERROR conda.core.link:_execute_actions(337): An error occurred while installing package 'defaults::ipykernel-4.9.0-py36_0'.
LinkError: post-link script failed for package defaults::ipykernel-4.9.0-py36_0
running your command again with `-v` will provide additional information
location of failed script: C:\Users\klinj\AppData\Local\ESRI\conda\envs\arcgispro-py3-clone3\Scripts\.ipykernel-post-link.bat
==> script messages <==
<None>

Attempting to roll back.


LinkError: post-link script failed for package defaults::ipykernel-4.9.0-py36_0
running your command again with `-v` will provide additional information
location of failed script: C:\Users\klingj\AppData\Local\ESRI\conda\envs\arcgispro-py3-clone3\Scripts\.ipykernel-post-link.bat
==> script messages <==
<None>

GeoprocessamentoCerradinho
Occasional Contributor

I have the same

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by Anonymous User
Not applicable

I had this happen while I was at the dev summit and I stopped by the tech support group.  They had me restart the computer and try it again and it cloned ok.  Might be worth a try for you.