Select to view content in your preferred language

ArcGIS Pr0 3.6 graphics hardware change error

67
0
yesterday
BCIGIS
by
Occasional Contributor

I have been running 3.6 for a few weeks but had to go back to 3.5 due to it screwing over my laptop. Running a Precision Dell 5690 with 64 GB, an RTX4000, and an Ultra 9.

I would keep getting the graphics hardware change error that tells me to close and open my views to fix it but that doesn't work. Mouse over the layout turns it black. The layout doesn't show but instead fills it with some other window, explorer, desktop, outlook, whatever it decides.

Direct X, 11, 12, OpenGL, no different. Dedicate pro to use the RTX in settings, no different. 

The task manager doesn't respond, the machine often didn't respond and requires a few reboots to clear its head.

All firmware and software were updated but no avail. the same issue over and over. Roll back to 3.5.4 and everything is normal.

Not sure if anyone else has had this issue but potentially not worth going to 3.6 at the moment for me at least..

I did read some post about turning off hardware acceleration in the registry, I assume this is the same tick box in the settings in pro for the display but that made no difference regardless.

0 Kudos
0 Replies