Arc GIS Pro graphics hardware issue

412
4
09-18-2017 10:07 AM
ColinBranson1
New Contributor III

Is anyone else having Arc GIS Pro graphics hardware issue where the screen goes white? After being in the tool for less than 5 minutes the screen goes white & i have to restart.

0 Kudos
4 Replies
DanPatterson_Retired
MVP Esteemed Contributor

Never,  So you will have to provide information on

http://pro.arcgis.com/en/pro-app/get-started/arcgis-pro-system-requirements.htm

http://pro.arcgis.com/en/pro-app/help/mapping/map-authoring/display-options.htm

and what you were using when issues were noted.  (ie type and location of data etc etc etc)

0 Kudos
ColinBranson1
New Contributor III

Checking my computer I meet all of the system requirements. It happens when i am in the layout view i and i try to edit font size and style. At the point the screen just goes white.

0 Kudos
DanPatterson_Retired
MVP Esteemed Contributor

Time to update your drivers and do it from the manufacturer's website.  Also 'meeting' the requirements might not cut it in some situations unfortunately.

KalebEmeru
New Contributor

hey i am facing the same problem do you manage to resolve it. mine was working properly suddenly it started to show the warning and the white screen 

 

0 Kudos