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After update to ArcPro 3.4, vanishing messages, help, pop ups...

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11-11-2024 05:13 AM
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DuncanHornby
MVP Notable Contributor

All,

Much like this question I am experience very odd behaviour in ArcPro 3.4.  I had updated from 3.3 to 3.4, my machine is running Windows 11, 32Gb, RTX3070. I have updated graphic drivers hoping that would solve the problem but it appears not to.

So I open a project, everything is looking fine:

  1. I use query tool and sometimes the pop up shows the fields other times it completely blank...
  2. I choose to install the local help (rather than online), but often use both. If I click on help button it opens as normal sometime showing help contents, other times its completely blank...
  3. I like to see my geoprocessing messages when a tool is running, so I have ticked on show messages under options. Some times the messages show but then they stop displaying, its completely blank...

Frustratingly I have update another machine at work, that's windows 10 and ArcPro 3.4 seems to be running fine.  ☹️

When I experience the "blankness" the only thing that seems to get things back, for a limited time, before it all starts to disappear is to shutdown ArcPro and start again. Not a sustainable solution.

Any ideas ESRI?

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3 Replies
DuncanHornby
MVP Notable Contributor

OK thanks for the ideas I will explore these tonight and report back, good or bad.

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DuncanHornby
MVP Notable Contributor

Changing those options and deleting the cache had no effect, the things I discuss above just randomly go blank. 😞

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ShaneONeill_144
Esri Contributor

It would be worth trying a clean uninstall and reinstall of ArcGIS Pro

I've seen this fix many similar issues in the past

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