10.7.1 WebTool publishing error

[MinShin]

Hi,

Our clients server has been upgraded to 10.7.1 and since then, WebTools are not functioning properly.

When I tried to publish new tools, it failed. After doing some research, we found this thread, https://community.esri.com/thread/236649-map-service-fails-to-publish-in-pro-24 and get PublishingToolsEx working and managed to publish tools.

However, those WebTools cannot be started. If I try to run it from Server Manger, it will get com.esri.arcgis.discovery.servicelib.AGSException.

Even bare minimum sample code from Esri documentation fails.

Is there anyone who can help us?

Regards,

Min 

[SianDoherty1]

 Hi Everyone, 

I realise this is an old thread and I do apologise for that but is there a new link for the blog post. We too are running 10.7.1 and i can't get the WebTool I just published to start successfully. I tried from the Administrator directory and it starts, but stops straight away. Starting from server manager results in the same message as the OP. I tried accessing the blog post that @mdonnelly mentioned but it looks like it has been archived or hidden.

The ironic thing is I managed to publish a web tool to the same server (our test server) last week without issues. It didn't startup straight away but once I realised that was the issue and I started it, it worked the way it was supposed to. This one does not for some reason.

Thanks in advance for any assistance.