To email address for sharing ArcGIS Pro Error Report

11-23-2019 06:34 PM
Status: Open
Labels (1)
New Contributor II

Upon ArcGIS Pro crash, the end user is given the choice to key-in a) From Email Address and b) Error Title and Steps to send the error report to Esri. Please see attached.

It would be very helpful if the end user is provided the choice to key-in a third input - To Email Address. This is to share the Error Report with their GIS/IT Administrator or GIS/IT Developer. 

1 Comment

You could go to C:\Users\<User Name>\AppData\Local\ESRI\ErrorReports and send the .dmp file to somebody in your IT department if needed.

More details can be found here: Report software errors—ArcGIS Pro | Documentation