Select to view content in your preferred language

Switch User Option

3590
23
09-06-2022 07:24 AM
Status: Open
Labels (1)
MarlenaIsley
Emerging Contributor

It would be super helpful if there was a switch user option on the Portal sign-in. As an admin, we often work with several accounts and it would be nice to just be able to switch users instead of completely signing in or out. 

23 Comments
BobNutsch1

Hello,

I'd like to add my thoughts and support to this thread.  

We do a lot of our work within ArcGIS Online.  Selecting Manage Portals or Project - Portals, we use both www.arcgis.com and name.maps.arcgis.com.  Within both of those, we have multiple accounts we need to use.

The problem we run into is that we are not able to pre-set all of those accounts in Manage Portals and then simply switch between them via Switch Active Portal.  Manage Portals doesn't have the ability to have multiple accounts attached to each domain, but it needs to.  For example, for our name.maps.arcgis.com, we'd like to be able to pre-sign in as fred, barney and wilma, so that we can use Switch Active Portal to quickly jump between accounts (mostly commonly used when publishing).  This is a common use case within one of our departments and as GIS/data administrators.

Because we have to first log out of an existing account in order to log in as another user, inevitably we'll accidently click on the account that is associated with the named user.  Now we've just added a bunch more time and hassle to what should be an extremely simple task.  

If this shortcoming can be addressed, it would be fantastic, but as a Part 2, I would further suggest that management of Portal connections be available via Catalog.  I think in terms of connections to read and/or write data sources such as enterprise geodatabase, ArcGIS Servers, etc.  Connections to Portals should be handled in the same, consistent manner as other data sources.

Thank you, Bob

 

JenniferBorlick

It looks like this idea is the same as one that I'm thinking of. I would like to set up portal connections to have two users connect to my enterprise Portal and two users connect to my ArcGIS Online account. In both cases one of the users is "me" in my planning department role and the other user is the admin of the accounts.

That way when I switch portals I can choose if I am using my planning user or if I'm using my admin user.

CatSulich

@JonahLay I work for several universities and therefore have several ArcGIS accounts. It would be so helpful to have a functionality to simply switch between accounts!