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Fix the Caching tools tooltips for cache levels

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07-02-2025 10:06 AM
Status: Open
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David_Brooks
by MVP Regular Contributor
MVP Regular Contributor

I previously raised an issue that was escalated to a BUG/Enhancement for ArcGIS Pro: ENH-000135500
Even though it has been listed as "In-Review" for a few years, it does look to have been implemented, specifically on the "Create Map Tile Package" geoprocess. HOWEVER, this also needs implementing on the following tools, that should also have been updated in-line with the tile package tool update.
Manage Map Server Cache Tiles
Import Map Server Cache
Export Map Server Cache
I'm unsure if it's just the tooltips that will require updating (based on my screenshot, the standard level 1:70 should be level 23, not 24), or whether there underlying config in the tools also incorrectly refencing these levels. Also unsure if it's only for the standard AGOL schema, or if it's built into the way arc handles LODs.

managemapservercachetiles.png

 

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Here's the back story:

The documentation provided when hovering the (i) for  Minimum Level of Detail and also for Maximum Level of Detail are ambiguous because the numbers do not reflect the levels that are actually generated.

 

ENH-000135500

From a customer: " I need to set the number of levels of detail that I require, but I’ve noticed that if I set the tool to create tiles from 0-24 levels, the cache only generates levels 0-23. The 24th level isn’t created. Are you aware of any issues relating to this?"

The last line of the information for the Minimum Level of Detail reads "Possible values are 1 through 24 ", yet the default value is 0.

The customer continues to explain: "Is the tooltip suggesting that level 0 is level 1 and level 23 is level 24? Or should the tooltip be updated to say that possible values are 0 through 23?"

I had colleagues and myself finding out the actual results by trial and error.

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Just to add, this shouldn't really be an enhancement "Idea" because it's just incorrect application of caching fundamentals in a Toolbox Geoprocess. It should just be a simple hot fix IMHO.