There are persistent reports of many people having major performance issues with ArcGIS 10 desktop on hardware configurations that meet and beat the recommended specifications, some of them by a fair margin. Please fix quickly. We want to take advantage of the new features but the serious slow down in basic activities like editing means we are paying a serious tax in terms of our time.
Please see http://forums.arcgis.com/threads/8386-Desktop-ArcGIS-10-Really-Slow for more info.
thank you.
As you encounter performance issues I would encourage everyone to submit the issue to Technical Support with as much information as you can think to include and we will do our part in minimizing the additional amount of follow-up that is required of you.
Often these performance issues are not consistently reproducible and can occur randomly during normal use of the application. I would argue that this is just as good a time to contact Technical Support as any. We will do our best to diagnose these performance issues and help you overcome them.
I can say that when reviewing these issues in the comments, we do our best to attempt to replicate the issue first before pointing customers to technical support. If we can reproduce it, there is no need for any additional work on the customer's side, we will log it and provide the defect ID back. This is the same work-flow for our support team when you submit a defect.
Identifying and resolving defects in the software is very important to Esri and we appreciate your feedback and the details that you are able to provide to assist us with this task
I'm really disappointed with ArcGIS 10. It is so much slower than 9.3.1 that I may have to switch back. It's really negatively affecting my productivity.
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