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Create Point at Absolute X, Y only sometimes populates X and Y fields

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08-31-2025 06:56 PM
Jessica_Watson
Emerging Contributor

Hello,

We are working in parcel fabric and creating points at an absolute X and Y location using a Feature Template.
When testing this, I am using the same steps as the below link:

Specify an exact x,y,z location—ArcGIS Pro | Documentation


I first click Create Features > Points template. I then right clicking on the map > Absolute X, Y, Z > enter the relevant coordinates and press Enter.

I am working in metres and MGA coordinate systems and have the map settings and zone configured accordingly. I set my map to the relevant coordinate system before beginning and enter the coordinates like this.

Jessica_Watson_0-1756691200238.png

 

This works really well, sometimes and the X and Y attribute fields are populated well.

Jessica_Watson_1-1756691248004.png

Jessica_Watson_6-1756691523646.png

 

However, maybe 30 percent of the time, the X and Y attribute fields will not be populated from the Absolute X, Y, Z tool.

Jessica_Watson_4-1756691478804.png

Jessica_Watson_5-1756691491662.png

 

I was wondering if there is an issue with the tool or if there is a setting we are missing that can ensure that the X, Y value comes across to the X, Y attribute fields every time?

Any suggestions would be much appreciated.

Thanks,

Jessica

 

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5 Replies
AmirBar-Maor
Esri Regular Contributor

Hello @Jessica_Watson 

We have noticed it as well and are working to fix it as part of ArcGIS Pro 3.6. As you have mentioned - it is not easy to consistently reproduce.

Regardless, we recommend opening a case with technical support. 

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Jessica_Watson
Emerging Contributor

Hi @AmirBar-Maor ,

 

Thanks for the quick response. What is the best method to open a case with technical support? Is there an email address?

Thanks

Jessica

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AmirBar-Maor
Esri Regular Contributor

@Jessica_Watson This 1-minute video shows the process:

https://youtu.be/o3mxHG9070s?si=g_nkIxMnn_XuLX5E

 

This video provides Authorized Callers for their organization on My Esri portal with step-by-step instructions on how to submit a request for technical support. #MyEsri
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AmirBar-Maor
Esri Regular Contributor
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AmirBar-Maor
Esri Regular Contributor

@Jessica_Watson The issue has been fixed as part of ArcGIS Pro 3.6.

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