WMS layers show in Mapviewer Classic, but not in the new Mapviewer

[TimFavier]

Dear AGOL community,

I have created maps that include WMS layers. They do show in the classic mapviewer, but not in the new mapviewer. Also, I included them in a storymap that I made years ago with the classic storymap template, but they do not show when I add the map to a storymap with the new storymap builder. 

See layer 25A to 25K in:

https://uni-utrecht.maps.arcgis.com/home/webmap/viewer.html?webmap=cda4fb75837b4d5a846a84154ade02ff

Regards, Tim Favier

[ShaneONeill_144]

Is the same behaviour occurring within ArcGIS Experience Builder or ArcGIS Instant Apps?

[TimFavier]

Yes, I cannot see the WMS layers when I make an Experience or Instant app. The other layers are visible though. 

[ShaneONeill_144]

Do you still have access to the WMS? Can you add the WMS again to see if it still exhibits the same behaviour?

[TimFavier]

I just added the WMS again in the Map Viewer. It does show in the Map Viewer Classic, but not in the new Map Viewer

Regards, Tim

[ShaneONeill_144]

I would suggest getting in touch with your local Esri Distributor, they can investigate this further for you

[ShaneONeill_144]

Seems to me that if it works in Map Viewer Classic and not in Map Viewer, it could be a JavaScript version issue - 3.x vs 4.x

If so, I would expect that it would work in Web App Builder and not Experience Builder

[TimFavier]

I contacted the organisation who published the WMS, and they fixed the issue. Now I can load the WMS layers. See www.tinyurl.com/dijkring8 

Thank you for your replies!

Regards, Tim

[PeterHodkinson]

Hi @TimFavier out of interest and for future learning, did you find out and are you able to share what the technical issue was that was preventing the WMS loading in Map Viewer?