Web Mapping Application not loading for View or Configure

[KatieSjolander]

I created a web mapping application and all was working and now a month later it will not open to VIEW or CONFIGURE, it just has the bars that move trying to load...anyone have any suggestions?

[RebeccaRichman]

Hi @KatieSjolander,

I would recommend logging a support case for this--https://support.esri.com/en-us/contact 

An analyst can help troubleshoot the app. 

Cheers,

Rebecca

[Kelly_G]

I'm also noticing this issue. I'm unable to see Instant Apps and Experience Builder apps that have been share with a group with a Viewer user type with a viewer role. I'm also experiencing the same issue with Partner User Types with essential app bundles assigned. For Instant apps I get a blank screen, For experience builder I get an error message saying that i don't have access to the item (which I do). I'm not an authorized caller for my organization yet, but can provide some examples if you find me.

Forever yours, Gwizzle

[Kelly_G]

This workflow works on Enterprise 11.1 with viewers and partner user types.

[Kelly_G]

This was User Error. It's working as expected. I guess i missed the step of adding the user to the right group.

Sorry for the false alarm. Everything works as it should. Great release team

[RebeccaRichman]

Thanks for the update @Kelly_G ! Always lovely to hear from you 😁

[Kelly_G]

I swear it worked on my laptop @ThomasEdghill   🤣