Using custom basemaps

[RDHarles]

Can't figure out how to add my own basemap.

I followed this blog but something must be different.

http://blogs.esri.com/esri/arcgis/2012/01/04/using-custom-basemaps/

It appears I'm doing something wrong because I never see "Use as basemap" as one of the options.

Any ideas?
Thanks!

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[NelsonDe_Miranda]

Hey rdharles,

The reason why its not working for you is because the services you're trying to use are "Feature Services".
Try publishing or selecting a mapping service and then using it as a basemap.

Basically avoid services that have "(Feature Service)" appended to their names.

Hope this helps,

Nelson

[RDHarles]

Hey rdharles,

The reason why its not working for you is because the services you're trying to use are "Feature Services".
Try publishing or selecting a mapping service and then using it as a basemap.

Basically avoid services that have "(Feature Service)" appended to their names.

Hope this helps,

Nelson

Good to know, appreciate the response!

The layers in "My Content" were created in two ways, both built from shapefiles.
1.) Feature Services were created inside of ArcGIS Online my uploading a zipped shapefile.
2.) Web Services were created by using ArcMap 10.1, doing File > Share As > Service...

Not sure if you can create a "Web Service" within ArcGIS Online?

[NelsonDe_Miranda]

Good to know, appreciate the response!

The layers in "My Content" were created in two ways, both built from shapefiles.
1.) Feature Services were created inside of ArcGIS Online my uploading a zipped shapefile.
2.) Web Services were created by using ArcMap 10.1, doing File > Share As > Service...

Not sure if you can create a "Web Service" within ArcGIS Online?

There's your problem,

Basically if you're publishing from desktop and you want to use a map as a basemap you're going to have to share it as a "Hosted Tile Service". Otherwise, it'll always publish a feature service:

http://help.arcgis.com/en/arcgisonline/help/index.html#/Hosted_feature_services/010q00000082000000/
http://help.arcgis.com/en/arcgisonline/help/index.html#/Hosted_tiled_map_services/010q0000006n000000...

Generally most basemaps are tiled services.

If you were using a map service from you local ArcGIS Server instance, you could use that as a basemap but with ArcGIS Online Subscriptions you have 1) Feature Service or 2) Tiled Service.

Keep in mind if you publish a tiled service you will incur more costs because of the time necessary to generate the cache as well as the additional storage required for the tiles in the cloud.

I hope this helps,

If you need more clarification just ask below.

Nelson