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Unable to select features in Map Viewer.

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02-27-2024 09:25 AM
jfischer
New Contributor II

I am unable to select features (make the pop up show) from one of my "ArcGIS Server web service" layers.

Here's a few things I've noticed:

  1.  The features are still drawing on the map.
  2.  All the records show up correctly in the table.
  3.  Only the first item in the table is selectable.
  4.  If I add this service to Map Viewer Classic, it works correctly there.

Was there an update/patch on Map Viewer this past weekend, because It was working before.

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RussRoberts
Esri Notable Contributor

I had the network console opened in chrome: https://developer.chrome.com/docs/devtools/network

Then I clicked on one of the features in the Map View and had the network traffic filtered for that service and looked at the results for the query to see what errors were returned or results from the service. 

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RussRoberts
Esri Notable Contributor

Nothing has been updated in Map Viewer since the November 2023 update. If you can share the service I can take a look but you might need to contact support on this one.

 

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RussRoberts
Esri Notable Contributor

I see an error from the service when the query is taking place.

 

  1. code: -2147467262
  2. description: ""
  3. extendedCode: 0
  4. message: "Object cannot be cast from DBNull to other types."
jfischer
New Contributor II

Thanks so much for helping out.

Can you tell me what you did to produce that error message?

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RussRoberts
Esri Notable Contributor

I had the network console opened in chrome: https://developer.chrome.com/docs/devtools/network

Then I clicked on one of the features in the Map View and had the network traffic filtered for that service and looked at the results for the query to see what errors were returned or results from the service.