Select to view content in your preferred language

Unable to reset passwords. No password reset email received

779
2
04-06-2023 09:14 AM
MichaelGreen831
New Contributor

User is trying to reset their password using the "forgot password" link. No email is ever received.

 

Is the system down?

0 Kudos
2 Replies
RhettZufelt
MVP Notable Contributor

Did you look on the organization page and look at that members profile to ensure that their current email is set in their profile?

0 Kudos
anthonyj
New Contributor II

I am having the same issue with this right now. Were you able to find a solution?

0 Kudos