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StreetMap crashes during geoprocessing

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03-19-2011 06:08 PM
JoannaGrand
New Contributor
I've been trying to work with StreetMap.sdc and every geoprocessing function I've tried crashes after several hours of processing.  Ultimately, I want to clip and project the data, and convert it to a grid.  Each crash produces a different error message so it's difficult to understand what's going on.  I've tried it on two different computers as well.

Any help would be much appreciated!
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DeniseKing
Esri Regular Contributor
Hi Joanna,

What ArcGIS version and service pack is installed? What license level is used? What StreetMap product are you using? Esri StreetMap Premium or Pro? Navteq or Tele Atlas? What year and release information is listed on DVD? Are you using the Data Distribution Application (DDA) utility to convert SDC data to another format? What errors are returned?

If your product maintenance is current, please contact Esri Support, http://support.esri.com/en/, to log your support request and be assisted by one of the analysts. Esri Support now has phone, fax, email, web and chat options for you to work with support analysts to troubleshoot your issue.

Thank you,
Denise
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