When I try to embed the map into our website, using the following steps
Share > Embed > The Map
I am able to get the map onto our website, but it says "The Map Presentation is Not Available" in a white text box covering the map. I can still zoom in and out and click on the locations, but the text box stays covering the map. Even when I click the "view larger map" feature to view the presenation on the arcGIS website it keeps that same message over the map.
How can I remove this text box from covering the map?