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Pop-up not working in Map Viewer and Experience Builder

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08-14-2024 12:43 AM
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ekovesdi
New Contributor

Hello,

I have a problem with pop-ups not showing when clicking on an item in Map Viewer and Experience Builder. This layer is from a postgres database and was shared through ArcGIS Pro. Before sharing/updating the layer, I have to run two seperate model builder algorithms on the layer, which deletes all the rows, appends the postgres database, adds and removes certain fields, renames values etc.

I didn't modify any pop-up properties neither in Map Viewer, nor in Experience Builder. The funny thing is, if I add a Table widget into Experience builder and select an item through it, the pop-up shows up with no issues. Also if I remove the Add Field and Calculate Field (this algorithm renames values in a specific column) algorithms from the Model Builder and run it, the updated layer in Map Viewer and Experience Builder shows pop-ups on-click without a problem.

I would appreciate any help.

 

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1 Reply
Laura
by MVP Regular Contributor
MVP Regular Contributor

Can you show your popup configurations? 

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